ProcureCon Travel 2018

May 16-May 17, 2018

Green Valley Ranch, Las Vegas NV

1 (888) 482 6012

Day 1 - Wednesday, May 16th: Transforming Corporate Travel Through Program Innovation

7:30 AM - 8:30 AM Breakfast & Registration

8:30 AM - 8:40 AM Welcome Remarks & Ice Breaker

8:40 AM - 8:50 AM Chairperson's Opening Address

8:50 AM - 9:15 AM Keynote: Procurement’s Phenomenal Potential To Empower Innovation & Culture

The travel industry has seen some of the most profound changes in modern business, and it’s taken just three words to dismantle the status quo of how travel practitioners have approached their role: Savings, Safety and Service. These three responsibilities have transformed the way procurement thinks about domestic and international travel. However, they didn’t emerge without warning, and reflect a broader change in how practitioners must empower themselves to tap into innovation as a means of providing opportunity and control in a fast paced role. Open your minds to:
  • How disruption can empower procurement to embrace the redefining of their role
  • Assessing the practical strategies behind savings, security and service
  • How procurement can ultimately influence a corporate culture through innovation


9:15 AM - 9:40 AM Presentation: The Traveler Preferences That Captivate: Connecting Insights Between Leisure And Corporate Travel Behavior

Shawn Busby, Global Category Lead - Travel & Expense, IBM Robert Gisborne, Global Procurement Travel Manager, IBM
As global markets, businesses and traveler preferences expand, demand for innovations within corporate travel are growing. For procurement, this means assessing what they do today and where they can add the most value to their organizations as it aligns with traveler advocacy. Determining what you think success in this role will look like in the future, integrate yourself into how best to:
  • Approach the latest trends and their implications
  • Establish policies that appease both traveler and corporate
  • Collaborate with suppliers to build a program where everyone wins

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Shawn Busby

Global Category Lead - Travel & Expense
IBM

Robert Gisborne

Global Procurement Travel Manager
IBM
This is a very exciting timeglobal trends show travel and meetings procurement/ sourcing are implementing innovation through shifts in travel policy and experience. With travel as a modern procurement division, practitioners have the opportunity everyday to reshape the view of the C-Suite when going beyond cost control to contribute to the culture, security and productivity of the organization. Take part in our interactive poll and have your seat at the table when discussing how to how to better drive alignment drive alignment in CPO expectations. Our executives will asses:
  • Aligning Procurement with the CFO & travel practitioner to unlock value
  • Visibility into travel spendwhat you really need and don’t need to know
  • Cleverly galvanizing support from your executives to mitigate pain points and prepare for implications
  • Current C-suite perceptions and misperceptions regarding travel procurement
  • How will CPO’s be meeting the needs of the industry in 2030 to support a more strategic travel/meetings procurement function

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Jay Sklar

Chief Procurement Officer
Hub International Limited
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Joe Postiglione

Vice President - Global Procurement
National Basketball Association

Eric Bailey

Global Director, VenueSource, Payment
Microsoft

10:20 AM - 11:00 AM Morning Networking Break In The Solutions Zone

11:00 AM - 11:40 AM Interactive Case Study: Actionable Intelligence: How Data Is Transforming Business Travel at The NBA

Joe Postiglione, Vice President - Global Procurement, National Basketball Association
With recent strides in data aggregation and consolidation, practitioners have had access to more usable data than ever. The key to unlocking its power is in a travel practitioner’s ability to interpret information, identify key trends and base decisions off traveler preferences and costs. With fragmentation creating challenges in understanding buyer behavior and costs – this session will help sort through what you need, how to leverage the data, and how to communicate it to stakeholders and leadership. Discover how the NBA transforms their business travel through a 20 minute case study and then challenge yourself on how the NBA’s approach below can be considered in advancing your data insights.

  • Benchmarking traveler behavior
• Air/Hotel/Rail/Car Booking
• Use of Online Tool
  • Establishing norms/goals
  • Reporting for Senior administration
• Program vitals
• Savings
• Effectiveness
• Traveler satisfaction

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Joe Postiglione

Vice President - Global Procurement
National Basketball Association

11:40 AM - 12:00 PM ProcureCon Travel Partner & Client Keynote -Lyft

As demand for air travel and accommodation increases and market conditions continue to change, traveler compliance will become even more important for corporates keen to maintain control of their travel spend. Compliance however, has a broader focus than just being about whether or not your employees are following policy guidelines. Compliance also relates to metric and culture, both of which can help to generate travel cost savings in different ways.
When it comes to improving traveler compliance corporates need to know what areas of their travel policy are capable of delivering maximum return for best practice traveler behavior and in doing so, can create traveler buy in by:
  • Implementing user feedback and input during the negotiation and execution of travel programs.
  • Engagement of End Users (from admins to C-Level)
  • Educating on the significance of staying within policy
  • Mediating service and cost savings
  • Potential mapping of other department involvement when onboarding new employees on travel policy
  • Leveraging company-wide travel perks across the organization to accomplish your goals
  • Incentivizing use of negotiated rates

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Laura Sawinski

Travel Manager
Gentex Corporation
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Drew Mitchell

Na Travel Lead
Cognizant Technology Solutions

Greg Wilczek

Americas Travel Manager
Marsh & McLennan Companies, Inc.

Joy Anzinger

Senior Manager, Global Travel
Splunk Inc.

12:40 PM - 1:00 PM ProcureCon Travel Partner & Client Keynote

1:00 PM - 2:00 PM Lunch

2:00 PM - 3:00 PM Interactive Roundtable Discussions: Arriving At Answers For All Travel & Meetings Categories

After a busy day of active listening, keynotes and networking, take control of your own event experience. This is your opportunity to network with industry peers with very similar challenges, interests and responsibilities as you discuss strategies for risk management from regional to global proactivity. We invite you to provide your insight as each roundtable is facilitated by a subject matter expert from our premier solution providers. After 30 minutes, you will be able to choose a second topic to participate in.

Table 1: PCards & Epayables

Table 2: TMC’s/ Travel Agencies

Table 3: ABODA

Table 4: Meetings Management

Table 5: OTA’s/Enterprise Booking Tools

Table 6: Meetings Tech

Table 7: WestJet

Table 8: Hotel

Table 9: Ground Transportation/Car Rental

Table 10: Traveler Safety

Table 11: Corporate Travel Must Personalize

3:00 PM - 3:10 PM Chair Leader’s Opening Remarks

3:00 PM - 3:10 PM Chair Leader’s Opening Remarks

3:00 PM - 3:10 PM Chair Leader’s Opening Remarks

3:10 PM - 3:35 PM Presentation: Reinventing Travel After All The Savings Have Been Squeezed Out

Howard Brooks, Director, Travel, Card & Fleet Services, MESBO
How do you generate savings and improvements to mature travel programs that have already been established in their organization? With savings for traditional negotiations for air, hotel, car rental effectively ‘squeezed dry’ given market conditions some dynamic procurement professionals are analyzing further where they can creatively achieve additional savings. Excel your program capabilities cost effectively through:
  • Obtaining last minute hotel deals
  • Rebooking airlines based on fare changes
  • Robust auditing of expense reporting
  • Repositioning savings through score-carding traveler experiences for renegotiations
  • Implementing best practices for compliance and positioning your team for success

Howard Brooks

Director, Travel, Card & Fleet Services
MESBO

3:10 PM - 3:35 PM Presentation: Soaring High Above Expectations For The Stakeholder Buy-In

Kathleen Kaden, Head of Travel & Fleet Operations – The Americas, Novartis Business Services
Travel executives spend a great deal of their time hearing pitches and ideas from their various teams. Listen to the tips and tricks to set yourself up as the decision maker when selling your ideas to executives and further seeking their support, especially when procurement and travel management are separate entities.
  • What metrics have the greatest mileage
  • Developing rapport with your executive team and capturing your innovation ideas to align with their end goals
  • How to make your presentation captivating, collaborative and post-action driven

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Kathleen Kaden

Head of Travel & Fleet Operations – The Americas
Novartis Business Services

3:10 PM - 3:35 PM Case Study: A Holistic Approach To Addressing Hotel Havoc

Meetings corporate managers are generally facing a challenging earnings environment, and many are attempting to control costs, especially for increasing rates and mergers happening among hotel chains. Discuss how to place controls around:
  • New and innovative fees
  • Third party partnerships and compliance
  • Price variability and rate stagnation
  • Negotiations with multiple venues

3:35 PM - 3:55 PM ProcureCon Travel Partner & Client Presentation: AMEX

3:35 PM - 3:55 PM ProcureCon Travel Partner & Client Presentation

3:35 PM - 3:55 PM ProcureCon Travel Partner & Client Presentation: Meetings & Events

3:55 PM - 4:20 PM Presentation: The Global Deals That Allow Reporting From Within

Rick Wakida, Global Travel Manager, Informatica
Realizing that your global travelers are paying a lot more to book outside of compliance, suppliers are put in a unique position to value create with procurement to help in providing global insight and control. Whether you want overall costs per department regionally or individual traveler behavior, the data you need can help you optimize and negotiate your way into a stronger global travel program.

Learn how to best:

  • Work with suppliers to create mobile tracking & expense reports that allow transparency into who is using the corporate program and savings
  • Establish a managed level of best pricing and leverage group purchasing organizations
  • Create value, loyalty and reliability in your travel program
  • Establish accurate billing and reimbursement system to keep timely and loyal employees

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Rick Wakida

Global Travel Manager
Informatica

3:55 PM - 4:20 PM Case Study—Advancing Your Travel Program: Sourcing For Best Fit

Geert Behets, Head of Global Travel, Meetings & Fleet Management, UCB
Develop key take-aways that can have your travel program reach its utmost potential through the collaboration of best fit suppliers when considering:

  • In place of benchmarking and reviews, what are the resources you can use to see if a start-up trend would align well with your travels goals
  • Collaborating with suppliers who offer customizable solutions to advance your travel program and the traveler’s experience within policy
  • Incorporating destination suggestions on mobile to enhance travel experience

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Geert Behets

Head of Global Travel, Meetings & Fleet Management
UCB

3:55 PM - 4:20 PM Presentation—Evolutionary Changes In The World Of Event & Meetings Tech: Where To Source And How Impactful Is Your Approach

Cindy Novak, GTP, CTC, Director, Global Travel & Events, KIEWIT Corp.
To drive satisfaction and overall success of events or meetings, practitioners must evaluate the areas where technology can drive the most impact and improve success rates in savings, as well as the ability for attendees to execute and brainstorm. Collaborate on where you can go and what your responsibilities entail to modernize your meetings/events experience. Explore the world of tech through the:
  • The rise and benefits of text apps and chat boxes
  • The use of mobile phone apps to help with hotel site inspections
  • Internet video and its unprecedented growth in reducing travel.
  • Partnering with third party vendors
  • Hybrid events will continue to grow, spurred by an increasing variety of low-cost distribution options
  • Consolidation and acquisition of meetings technology vendors

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Cindy Novak

GTP, CTC, Director, Global Travel & Events
KIEWIT Corp.

4:20 PM - 5:00 PM Afternoon Networking Break In The Solutions Zone

Globalizing a travel program does not come without its sourcing obstacles. In addition to breaking down barriers and getting market-level buy-in from corporate executives and regional travel managers, there comes additional challenges that sourcing for a travel globalization effort must address. After a 15 minute assessment of each panelist’s focus points presently in their global strategy, take a deep dive and collaborate within one of the following groups to further understand what a successful mindset looks like regarding the topic. The last 5 minutes will be spent sharing key considerations in customizing your ideal sourcing action plan. Have your global program thrive through creating a balance and understanding behind:

Group 1: Sourcing for technology adoption and considering specific regions/simplification in traveler usage (aids in compliance)

Group 2: How to get creative in accessing regional benchmarks and insights into travel behavior for informed negotiations and stakeholder buy in

Group 3:Leveraging existing supplier relations & determining best rates in expanding contracts

Group 4: Sourcing for various cultures (both corporate and regional)- Corporate Card and travel categories- International negotiation considerations

Group 5: Supplier lifecycle and support in expanding territories

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Jessica Banish

CPM, Senior Commodity Manager, Travel/ Living & Fleet- Global Operations Sourcing
GE
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Tarbinlam Lafon

Director- Travel, Card & MEetings Procurement
Merck
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Jo Ellen Geurts

Senior Manager, Travel & Supply Chain
KLA-Tencor

Amy Page

Director, Travel & Expense Programs, Purchasing
Johns Hopkins University

Sandra Broughton

Global Travel Leader, Senior Director of Global Procurement and Travel
AECOM

5:00 PM - 5:50 PM Synergy Brainstorm Panel—Arriving At Your Program Destination: Assessing The Current Maturity & Customizing Your Actionable Steps

Ruben Leavitt, Manager, Associate Travel Program, TD Ameritrade Makiko Barrett, Sr. Manager, Global Travel, Yahoo
It’s no surprise that today’s that travel practitioners are stretched thin across various activities and priorities. From negotiating supplier agreements and setting travel policies to tracking travelers, the role of the practitioner carries a range of responsibilities. Engage in the key challenges you are presently faced with and how the current skillset may differ from those that will be required for program maturity in the very near future. After a 15 minute assessment of each panelist’s focus points presently in their developing program maturity, take a deep dive and collaborate for 30 minutes within one of the following groups to develop the step that best aligns with your present focus. The last 5 minutes will be spent sharing key considerations in customizing your ideal action plan.

Group 1: Where does the company want the travel program to go and how can you advocate for the employees to create a win-win list of actions.

Group 2: Prioritize time in balancing sourcing, procurement and management of the travel program- where can you streamline with due diligence in place?

Group 3: Assessing your resources/capabilities and developing strategies to help execute the contracts with preferred clients

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Ruben Leavitt

Manager, Associate Travel Program
TD Ameritrade

Makiko Barrett

Sr. Manager, Global Travel
Yahoo

5:00 PM - 5:50 PM Workshop—Synced And Signing: Setting Your Own Deliverables & Contractual Verbiage For Meetings/Events

Marjan Ghaffari, Meetings, Events & Travel Procurement Analyst, Informatica
Looking to partner with a new business unit not familiar with procurement? Discuss where the value lies within procuring meetings and events in a non-mandated environment and how to be contractually strategic.

Consider:

  • Managing team resistance
  • Developing an overall plan for negotiations & leveraging transaction data
  • Synchronizing contractual verbiage
  • Data sharing & IP’s that involve legal
  • Addressing the upfront costs for additional fees and compliance alignment with outside vendors

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Marjan Ghaffari

Meetings, Events & Travel Procurement Analyst
Informatica

5:50 PM - 6:30 PM Cocktail Reception