ProcureCon Travel 2019

May 14 - 15, 2019

Hilton Lake Las Vegas, Henderson, NV

1 (888) 482 6012

DAY 2: Wednesday, May 15th, The Traveler

7:30 am - 8:30 am Women In Travel Procurement Breakfast

The ever-popular ProcureCon Women in Procurement Breakfast returns to provide an intimate setting for executives to discuss the challenges women in travel & procurement face and celebrate their successes. Participation provides you with access to a growing network of peers you can connect with throughout the year.                                                    

7:30 am - 8:30 am Breakfast in the Solutions Zone

8:30 am - 8:35 am Welcome Remarks

Ryan Kulp - Program Director, WBR (ProcureCon)

Ryan Kulp

Program Director
WBR (ProcureCon)

8:35 am - 8:45 am Chairperson’s Opening Remarks

8:45 am - 9:25 am Case Study Interactive: Duty of Care. It’s Your Duty… Because Your Employees Are Worth It

Hope for the best, plan for the worst. Duty of care remains one of the most important aspects of your travel policy. Fires, earthquakes, hurricanes, and acts of terrorism are all unpredictable. Those events will disrupt your travelers at some point in time.  We look at the best practices for how travel procurement can ensures your travelers stay safe, wherever they stay. So when the worst happens, you’re ready.
•Compliance from travelers
•Being fiscally responsible and dealing with payments in a crisis
•Sourcing security 
•Step by step of how to ensure you’ issues are handled, from end to end, using the latest technology
•Look at real instances and examine what worked
•Working with home sharing/ride sharing apps
•Tracking travelers

9:25 am - 10:05 am Keynote Presentation: Gender Agenda Versus Gender Neutral Travel Agenda

Carolyn Pearson - CEO and Founder, Maiden Voyage
Should organizations have a gender agenda or should it be gender neutral when it comes to travel? Female employees have a higher risk and safeguarding your female travelers is quite serious.  1 in 4 female travelers deal with an issue while traveling. We’ll discuss how travel procurement can influence this challenging topic and highlight the following. 
•Highlight real situations
•Investigate both sides
•When it makes sense to add an extra layer of security to your companies travel policy
•Challenge the audience to flip their views and see the other perspective

Carolyn Pearson

CEO and Founder
Maiden Voyage

10:05 am - 10:30 am Fireside Chat: Traveler Satisfaction: Finding The Balance Of Travel Experience

There’s ways to find balance between your travelers satisfaction and savings.  Employees want the freedom and ability to travel for work, the way they travel for their own vacation. Having the ability to use ride sharing apps, dealing with trip disruptions and making life on the road easier for your road warriors is key to retaining your talent. We’ll listen to ____ explain the mentality behind this challenging topic how you can find savings to benefit. 
•Best traveler experience given policy constraints
•Trip approval, booking, expense & compliance must be flawless
•Limiting trip disruption, and dealing with it when it occurs
•New mobile capabilities for your traveler and other advancements in tech
•Assessing traveler feedback and measuring it
•Future employees, Millennials and Gen Z

10:30 am - 10:50 am Presentation By ProcureCon Partner

10:50 am - 11:30 am Morning Networking Break In The Solutions Zone

11:30 am - 11:50 am Presentation: The Future Of TMCs- How Disruption Is Changing How You Work With Them

The TMC is an extention of your organization. How can the TMC get into the collaborative space? What’s really going on in the minds of the TMCs?  
•New Distripbution Capability overview
•How do Global Distribution Systems play a role? 
•Limitations and benefits. 
•Reinventing how TMCs handle airline content

Travel procurement deals with one aspect that other procurement practitioners do not… Human emotion. Real people make real trips and deal with real consequences set forth in the company travel policy. Delays, cancellations, lousy meals, personal space, being away from home and family… are just a few road bumps that can turn a business trip into a living nightmare.  This panel looks at how far your can go when sacrificing stakeholder experience versus cost. 
•The politics behind where a traveler sits in order of importance
•Computing value and ROI in a happy traveler
•Quantifying value versus cost saving. 
•Travelers unquenchable thirst for more
•POV: Millennials and Gen Z


Jay Sklar

Chief Procurement and Real Estate Officer
HUB International


Jason Cammorata

Vice President Strategic Sourcing
MDC Partners

Leslie Andrews

Global Travel Category Manager
CDK Global

12:30 pm - 1:30 pm Lunch

Track A: Policy, Preferences, Cost and Value

1:30 pm - 2:10 pm Panel: What The Fric…tion? Ways To Keep Your Travelers From Cursing Your Travel Policy

Cheryl Benjamin - Manager Travel Services, Dart Container Anjela Evangelista - Travel & Expense Manager, Twitter
End to end travel is not perfect. When the friction becomes to rough for your road warriors, you’ll get unhappy, burnt out, jet lagged, employees who start wondering if the grass is greener elsewhere. With the unemployment rate at its lowest point in 49 years… Employee retention is becoming increasingly more difficult. What will you do to remove that friction from your stakeholders and keep them content? What can you to do ensure your travelers hit the least amount of resistance while traveling? 
•Fierce competition for talent among specific companies 
•Pretrip approval, expense reporting, booking process, notifications
•Attrition and finding talent
•Travelers top priorities. Finding the right balance for travelers

Cheryl Benjamin

Manager Travel Services
Dart Container


Anjela Evangelista

Travel & Expense Manager

2:10 pm - 2:30 pm Presentation: Capturing True Total Spend - Cost Avoid Versus Hard Savings. Tools to track spend

In order to properly optimize your companies total spend, you need the data and expense reports fast to make corrective measures. To close that gap on cost avoidance and hard savings, you first must utilize the data. With so many suppliers presenting solutions, it can be tough to identify which tool is right for your company. _____ will discuss what tools their company has used to aggregate data and identify true total spend.  

2:30 pm - 2:50 pm Presentation: Travel Policy Leakage And Patching The Holes

Your stakeholders and travelers understand the policy you have in place. They know the rules and regulations you set… BUT you still have a those employees who don’t follow. How do you reduce the number of employees who take this course of action? We’ll investigate challenges presented to your travel managers and the tricks you can use to curb those issues. 
•Risks of booking away from TMC
•Supplier solutions and technology
•Ways to get travelers to comply
•Exceptions to the rule
•Using data to your advantage
•Can gamification help? 
Track B: New Travel Technology 

1:30 pm - 2:10 pm Panel: Implementations: Corporate Travel Technology: To Infinity And Beyond!

Daryl Keiper - Senior Manager US Travel Program, Genentech
There’s an overwhelming about of technology being integrated within corporate travel, but how can you determine which is best for your company? Through audience engagement, our panel discusses travel tech tools that works for their program and learn from the audience what is working for them. With corporate travel feeling somewhat archaic, how will you source the technology to jet set yourself into the future?
•How tech is being implemented and used by travel managers
•Cost effective tools that save money
•Travel tools that make end to end seamless for travelers
•Listen to what tech small/medium/large travel procurement practitioners have implemented
•Approaching and enabling new technology into your program


Daryl Keiper

Senior Manager US Travel Program

2:10 pm - 2:30 pm Presentation: Virtual Payments And Reconciliation

We’re standing on the cusp of a major virtual breakthrough in the meetings and event space. The rapid growth of technology is changing the way meeting planners and venues conduct their business. Virtual cards are not a new concept. It’s an alternative for those without corporate credit cards, its low risk, and saves time in areas that can result in cost savings. ___ from ___ will share their thoughts and views, which have resulted in more savings. 

2:30 pm - 2:50 pm Presentation: Supplier Contract Performance Tracking

Service Level Agreements are used to monitor and manage relationships with TMC’s, travel suppliers and technology partners.  This allows buyers to set standard levels with their suppliers. But how is SLA’s actually measured to benefit travel procurement? Performance measurements are rarely outlined effectively with contacts. This session will discuss the best practices and how to demonstrate a programs value.
•Knowing the industry KPI
•Evaluating criteria and metrics
•Develop and execute
•Tracking SLA’s to contracts
•Data collection and employee surveys 

2:50 pm - 3:35 pm Afternoon Networking Break In Solutions Zone

These interactive roundtable sessions take a deep dive into the specific areas you came to discuss. Opportunities to sit and learn from travel procurement professionals like this won’t come anywhere else. Now is the time to take control of the event for yourself. Ask questions (or answer them!) of other conference attendees who are dealing with the same challenges as you. 
•Network with industry peers with very similar challenges, interests and responsibilities
•Take a deep dive into a niche topic in an intimate and informal setting moderated by a subject matter expert
•Don’t miss out on the discussions you want to participate in—you’ll get to select a new topic after 30 minutes      

1: TMC Relationship Management and Reporting
2: Travel Policy Compliance Monitoring 
3: Expense Management Tools Hosted by, Dana Davies, Travel and Expense Manager at Standard Insurance
4: Applying Strategic Sourcing in Meetings Management  Hosted by Jennifer Kern – Procurement Category Manager, Travel and Meetings at BAE Systems 

Dana Davies

Travel and Expense Manager
The Standard Insurance

Jennifer Kern

Procurement Category Manager, Travel and Meetings
BAE Systems

4:35 pm - 5:00 pm Closing Keynote: Fireside Chat - Closing Keynote

•Have CPO/high level executive close event
•Evoling role of procurement in the travel management space. Impact procurement has in the space.    
•Reflect on where your program is at. Reflective learning

5:00 pm - 6:00 pm Conference Concludes

Hilton Lake Las Vegas Group Site Tour