ProcureCon Travel 2018

May 16 - 17, 2018

Henderson, NV

1 (888) 482 6012

Day 1 – Wednesday, May 16th: Transforming Corporate Travel Through Program Innovation

7:30 am - 8:30 am “Vows In Vegas” Breakfast & Registration

8:30 am - 8:50 am Welcome Remarks & Ice Breaker

Jenna Williams, Program Director,ProcureCon Travel
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Jenna Williams

Program Director
ProcureCon Travel

8:50 am - 9:15 am Keynote: Empowering The Next Generation Of Procurement: IBM Innovates from the Inside Out

Shawn Busby, Global Category Lead - Travel & Expense,IBM Pawan Chowdhary, Senior Research Engineer,IBM
As global markets, businesses, and traveler preferences expand the demand for innovations within corporate travel are growing immensely. For procurement, this means assessing what they do today and where they can add the most value to their organizations as it aligns with traveler advocacy. For putting a world of sophisticated experiences right at our fingertips, IBM has brought corporate travel procurement into the new age of Service and Savings. Explore what success in this role will look like for our very near future through: 
  • Integrating data from various sources for end to end visibility of your travel program
  • Conducting real time what-if analytics and trending alerts to identify patterns and make adjustments to improve policy compliance 
  • Enhancing the traveler experience through a balance of basic itinerary information and innovative features such as curated feeds and a personal concierge
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Shawn Busby

Global Category Lead - Travel & Expense
IBM

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Pawan Chowdhary

Senior Research Engineer
IBM

This is a very exciting timeglobal trends show travel and meetings procurement/ sourcing are implementing innovation through shifts in travel policy and experience. With travel as a modern procurement division, practitioners have the opportunity everyday to reshape the view of the C-Suite when going beyond cost control to contribute to the culture, security and productivity of the organization. Take part in our interactive poll and have your seat at the table when discussing how to how to better drive alignment drive alignment in CPO expectations. Our executives will asses:

  • Aligning Procurement with the CFO & travel practitioner to unlock value
  • Visibility into travel spendwhat you really need and don’t need to know
  • Cleverly galvanizing support from your executives  to mitigate pain points and prepare for implications 
  • Current C-suite perceptions and misperceptions regarding travel procurement
  • How will CPO’s be meeting the needs of the industry in 2030 to support a more strategic travel/meetings procurement function
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Jay Sklar

Chief Procurement Officer
Hub International Limited

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Joe Postiglione

Vice President - Global Procurement
National Basketball Association

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Eric Bailey

Global Director, Travel Meetings & Payments
Microsoft

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Sean-Michael Callahan

Head of Global Corporate Programs
Hewlett Packard Enterprise

Phil Ideson

Host
Art of Procurement

9:55 am - 10:35 am Morning Networking Break In The Solutions Zone

10:35 am - 11:15 am Extended Case Study: Actionable Intelligence: How Data Is Transforming Business Travel at The NBA

Joe Postiglione, Vice President - Global Procurement,National Basketball Association
With recent strides in data aggregation and consolidation, practitioners have had access to more usable data than ever. The key to unlocking its power is in a travel practitioner’s ability to interpret information, identify key trends and base decisions off traveler preferences and costs. With fragmentation creating challenges in understanding buyer behavior and costs – this session will help sort through what you need, how to leverage the data, and how to communicate it to stakeholders and leadership. Discover how the NBA transforms their business travel through a 20 minute case study and then challenge yourself on how the NBA’s approach below can be considered in advancing your data insights.

  • Benchmarking traveler behavior
• Air/Hotel/Rail/Car Booking
• Use of Online Tool
  • Establishing norms/goals
  • Reporting for Senior administration
• Program vitals
• Savings
• Effectiveness
• Traveler satisfaction
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Joe Postiglione

Vice President - Global Procurement
National Basketball Association

11:15 am - 11:35 am Keynote: Revolutionizing Transportation through Humanity and Technology

Gyre Renwick, Vice President of Lyft Business,Lyft
Ridesharing is helping companies transform the way their people and communities connect, through better transportation. This new method of moving people has enabled more affordable, reliable and memorable rides, while boosting the local economy. Lyft is at the heart of this revolution, with a goal of putting people back into the equation of highly adopted procurement programs. 
Join Lyft Business’ VP Gyre Renwick as he discusses how:

  • Ridesharing has helped businesses drive productivity, reduce costs and offer a better quality of life for their people with frictionless solutions that disappear into the background
  • Our customers created innovative ways to improve a better ride experience, such as Non-emergency Medical Transportation (NEMT) for patients, late night rides for students and flexible commute options for business travelers
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Gyre Renwick

Vice President of Lyft Business
Lyft

As demand for air travel and accommodation increases and market conditions continue to change, traveler compliance will become even more important for corporates keen to maintain control of their travel spend. Compliance however, has a broader focus than just being about whether or not your employees are following policy guidelines. Compliance also relates to metric and culture, both of which can help to generate travel cost savings in different ways. 
When it comes to improving traveler compliance corporates need to know what areas of their travel policy are capable of delivering maximum return for best practice traveler behavior and in doing so, can create traveler buy in by:
  • Implementing user feedback and input during the negotiation and execution of travel programs. 
  • Engagement of End Users (from admins to C-Level)
  • Educating on the significance of staying within policy
  • Mediating service and cost savings
  • Potential mapping of other department involvement when onboarding new employees on travel policy
  • Leveraging company-wide travel perks across the organization to accomplish your goals
  • Incentivizing use of negotiated rates
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Laura Sawinski

Travel Manager
Gentex Corporation

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Drew Mitchell

Travel Manager – Americas
Cognizant Technology Solutions

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Greg Wilczek

Director, Global Travel
Marsh & McLennanCompanies, Inc.

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Joy Anzinger

Senior Manager, Global Travel
Splunk Inc.

Phil Ideson

Host
Art of Procurement

12:15 pm - 12:35 pm Maximizing The ROI of Travel

Jay Richmond, Head of Business Travel Agencies,Amadeus North America
Travel fuels the growth engine of your business. Yet many organizations struggle to quantify its value, reduce risk, and optimize the return on investment across the organization.

Based on research conducted by the London School of Economics, learn how to properly assess your travel program to achieve these goals.
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Jay Richmond

Head of Business Travel Agencies
Amadeus North America

12:35 pm - 1:35 pm Lunch

After a busy day of active listening, keynotes and networking, take control of your own event experience. This is your opportunity to network with industry peers with very similar challenges, interests and responsibilities as you discuss strategies for risk management from regional to global proactivity. We invite you to provide your insight as each roundtable is facilitated by a subject matter expert from our premier solution providers. After 30 minutes, you will be able to choose a second topic to participate in.

Table 1: Innovation In Payments & Card Programs
Hosted by Visa

Table 2: Innovations in Booking Platforms
Hosted by Travel Leaders Corp.

Table 3: Duty of Care in Mobility: What Responsibility Do We Have To Business Travelers And Employees On The Move?
Robyn Joliat, CCHP, Executive Vice President, ABODA

Table 4: Topic TBD
Chris Froelich, Vice President, Business Development, Dinova

Table 5: Topic TBD
Hosted by WhereFor Business

Table 6: Designing A Corporate Travel Program That Captures Employee Interest While Still Ensuring Bottom Line Savings
Stephen P. Goulding, General Manager, Corporate and Travel Trade Sales, WestJet Airlines

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Robyn Joliat

Executive Vice President
ABODA

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Chris Froelich

Vice President, Business Development
Dinova

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Stephen Goulding

General Manager, Corporate and Travel Trade Sales
WestJet Airlines

Track A: Game Changers For Mature Travel:
Globalization & Expanding Strategies For A Robust Program

Track A: Game Changers For Mature Travel

2:35 pm - 2:45 pm Chairperson’s Opening Remarks
Stephen Puente, Global Sales Manager,Amadeus North America

Stephen Puente

Global Sales Manager
Amadeus North America

Track B: Game Changers For Developing Travel:
Building Strategies For Alignment, Collaboration & Creativity

Track B: Game Changers For Developing Travel

2:35 pm - 2:45 pm Chairperson’s Opening Remarks
Jorge Cruz, Executive Vice President, Global Sales & Marketing,BCD Travel
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Jorge Cruz

Executive Vice President, Global Sales & Marketing
BCD Travel

Boardroom Brainstorm: Game Changers for Meetings & Events:
Pain Points Explored and Solutions Re-Imagined For Meetings & Events

Track C: Boardroom Brainstorm: Game Changers for Meetings & Events

2:35 pm - 2:45 pm Chairperson’s Opening Remarks

2:45 pm - 3:10 pm Presentation: Reinventing Travel After All The Savings Have Been Squeezed Out

Howard Brooks, Director, Travel, Card & Fleet Services,McKesson Corporation
How do you generate savings and improvements to mature travel programs that have already been established in their organization?  With savings for traditional negotiations for air, hotel, car rental effectively ‘squeezed dry’ given market conditions some dynamic procurement professionals are analyzing further where they can creatively achieve additional savings. Excel  your program capabilities cost effectively through:  
  • Obtaining last minute hotel deals
  • Rebooking airlines based on fare changes
  • Robust auditing of expense reporting
  • Repositioning savings through score-carding traveler experiences for renegotiations   
  • Implementing best practices for compliance and positioning your team for success
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Howard Brooks

Director, Travel, Card & Fleet Services
McKesson Corporation

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Vincent Campana

Vice President & General Manager of U.S Global & Multinational Sales
American Express Global Business Travel

2:45 pm - 3:30 pm Presentation: Soaring High Above Expectations For Stakeholder Buy-In

Anita Todd, Vice President, Travel and Property Management,Schumacher Clincal Partners
Travel executives spend a great deal of their time hearing pitches and ideas from their various teams. Listen to the tips and tricks to set yourself up as the decision maker when selling your ideas to executives and further seeking their support, especially when procurement and travel management are separate entities. Listen and engage on how to:

  • Develop rapport with your executive team & find out what is important- What metrics or value points have the greatest mileage 
  • Simplify: How to make your presentation captivating, collaborative and post-action driven 
  • Create supplier buy in on value creation 
  • Bring start-ups to the table

Anita Todd

Vice President, Travel and Property Management
Schumacher Clincal Partners

2:45 pm - 3:30 pm Presentation: The Futuristic World Of Event & Meetings Tech – Where To Source And How Influential Is Your Approach

Cindy Novak, Director, Global Travel & Events,KIEWIT Corp.
To drive satisfaction and overall success of events or meetings, practitioners must evaluate the areas where technology can drive the most impact and improve success rates in savings, as well as the ability for attendees to execute and brainstorm. Collaborate on where you can go and what your responsibilities entail to modernize your meetings/events experience. Explore the world of tech through the:

  • The rise and benefits of text apps and chat boxes
  • The use of mobile phone apps to help with hotel site inspections 
  • Internet video and its unprecedented growth in reducing travel. 
  • Partnering with third party vendors
  • Hybrid events will continue to grow, spurred by an increasing variety of low-cost distribution options
  • Consolidation and acquisition of meetings technology vendors 
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Cindy Novak

Director, Global Travel & Events
KIEWIT Corp.

3:30 pm - 4:10 pm A Little MORE Conversation: Mix and Mingle In The Solutions Zone

4:10 pm - 4:50 pm Interactive Presentation: The Successful Global Strategy On Payments

Rick Wakida, Global Travel Manager,Informatica
Strong communication, collaboration, and agility will be the defining characteristics to execute a seamless global card program. For successful expansion of global coverage, servicing levels and detailed reporting, explore the best practices in supplier enablement through a 3 step, interactive, strategy build with Travel and Card executive Rick Wakida. 
  1. Using a detailed spend analysis to identify the most appropriate transactions and opportunities for value creation 
  2. Understanding international regulations, as well as regional differences in customs and financial terms and conditions 
  3. Expanding the use of supplier products, including alternative payments, to drive adoption  and enable greater flexibility, visibility, and control in how cards are used

  • Flexible transaction initiation capabilities 
  • Integration with other organizational programs, such as meetings management 
  • Expanded data, reconciliation and reporting capabilities 
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Rick Wakida

Global Travel Manager
Informatica

3:30 pm - 4:10 pm Interactive Case Study: Creating Sustainable Strategies For Cost Reductions: Taking A Hands On Approach To Data Insights

Geert Behets, Head of Global Travel, Meetings & Fleet Management,UCB
Develop key take-aways that can have your travel program reach its utmost potential through when taking a hands on approach in bringing down the overall budgets. Strategize what’s needed to advance the needs of your travel program through:

  • Learning how to provide more access to the controllers on data insight at a granular level and where to drill down
  • Building skill sets as to how to ensure better use of department their budgets. 
  • Streamlining the sourcing process and collaborating with suppliers who offer customizable solutions to advance your travel program and the traveler’s experience within policy
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Geert Behets

Head of Global Travel, Meetings & Fleet Management
UCB

3:30 pm - 4:10 pm Interactive Case Study: A Holistic Approach To Addressing Hotel Havoc

Jeannine Strampel, Global Procurement Meetings, Congresses and Exhibits,Merck
Meetings corporate managers are generally facing a challenging earnings environment, and many are attempting to control costs, especially for increasing rates and mergers happening among hotel chains. Discuss how to place controls around:
  • New and innovative fees 
  • Third party partnerships and compliance
  • Price variability and rate stagnation 
  • Negotiations with multiple venues

Jeannine Strampel

Global Procurement Meetings, Congresses and Exhibits
Merck

Globalizing a travel program does not come without its sourcing obstacles. In addition to breaking down barriers and getting market-level buy-in from corporate executives and regional travel managers, there comes additional challenges that sourcing for a travel globalization effort must address. After a 15 minute assessment of each panelist’s focus points presently in their global strategy, take a deep dive and collaborate within one of the following groups to further understand what a successful mindset looks like regarding the topic. The last 5 minutes will be spent sharing key considerations in customizing your ideal sourcing action plan. Have your global program thrive through creating a balance and understanding behind:

Group 1: Sourcing for technology adoption and considering specific regions/simplification in traveler usage  (aids in compliance)

Group 2: How to get creative in accessing regional benchmarks and insights into travel behavior for informed negotiations and  stakeholder buy in 

Group 3:Leveraging existing supplier relations  & determining best rates in expanding contracts

Group 4:  Sourcing for various cultures (both corporate and regional)- Corporate Card and travel categories- International negotiation considerations   

Group 5: Supplier lifecycle and support in expanding territories 
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Jessica Banish

CPM, Senior Commodity Manager, Travel/ Living & Fleet- Global Operations Sourcing
GE

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JoEllen Geurts

Senior Manager, Global Travel & Supply Chain
KLA-Tencor

Jeannine Strampel

Global Procurement Meetings, Congresses and Exhibits
Merck

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Joy Anzinger

Senior Manager, Global Travel
Splunk Inc.

4:50 pm - 5:40 pm Interactive Panel: Assessing Your Program's Current Maturity & Determining Next Steps Forward

Ruben Leavitt, Manager, Associate Travel Program,TD Ameritrade Makiko Barrett, Director, Global Travel,Oath Laura Sawinski, Travel Manager,Gentex Corporation
It’s no surprise that today’s that travel practitioners are stretched thin across various activities and priorities. From negotiating supplier agreements and setting travel policies to tracking travelers, the role of the practitioner carries a range of responsibilities. Engage in the key challenges you are presently faced with and how the current skillset may differ from those that will be required for program maturity in the very near future. After a 15 minute assessment of each panelist’s focus points presently in their developing program maturity, take a deep dive and collaborate for 30 minutes within one of the following groups to develop the step that best aligns with your present focus. The last 5 minutes will be spent sharing key considerations in customizing your ideal action plan.

Group 1: Where does the company want the travel program to go and how can you advocate for the employees to create a win-win list of actions.

Group 2: Prioritize time in balancing sourcing, procurement and management of the travel program- where can you streamline with due diligence in place?

Group 3: Assessing your resources/capabilities and  developing strategies to help execute the contracts with preferred clients
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Ruben Leavitt

Manager, Associate Travel Program
TD Ameritrade

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Makiko Barrett

Director, Global Travel
Oath

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Laura Sawinski

Travel Manager
Gentex Corporation

4:50 pm - 5:40 pm Workshop: Synced And Signing: Setting Your Own Deliverables & Contractual Verbiage For Meetings/Events

Marjan Ghaffari, Senior Strategic Procurement Analyst Meetings, Events & Travel,Informatica
Looking to partner with a new business unit not familiar with procurement?  Discuss where the value lies within procuring meetings and events in a non-mandated environment and how to be strategic in order to centralize the procurement of meetings and events: Managing team resistance and how to use upper management support to achieve 100% compliance of your program. To mitigate risk, increase savings, while scaling the department discover how best to:

  • Develop an overall plan for negotiations
  • Leverage transaction data
  • Adopt rates and how to increase this KPI
  • Negotiate hotel agreements (legal and commercial terms)
  • Utilize data sharing and IP’s- involving legal and working methods to helpspeed up the review process
  • Address the upfront costs for additional fees and compliance alignment with outside vendors
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Marjan Ghaffari

Senior Strategic Procurement Analyst Meetings, Events & Travel
Informatica

5:40 pm - 6:30 pm Las Vegas Luau!