Procurement teams are embracing new technologies and artificial intelligence, but they still have a long way to go before reaching full maturity. Leaders feel satisfied with their core technology tools despite significant challenges, including limited budgets and a lack of strategic alignment within their organizations. The state of procurement over the next 12 months will be decided by stronger supplier relationships, innovative value-added practices, and the improvement of collaboration across functions.

A June, 2025 webinar by ProcureCon Insights explored five transformative strategies that procurement teams can implement to enhance user adoption and drive organizational value. The discussion revealed that the modern user experience must extend beyond traditional screen interfaces. Now, systems must also include seamless, intelligent workflows that guide users through complex procurement processes while reducing friction and increasing compliance. This paper provides five actionable insights from the event, which procurement and supply chain leaders can use in their own UX strategies.

Procurement organizations face new challenges, where resilience requires balancing proactive risk management, stakeholder collaboration, and the adaptive use of technology. This report is based on a ProcureCon webinar that featured speakers from Avetta and Specialty Dental Brands. It explores how procurement teams can thrive by embedding change management into their DNA, redesigning risk frameworks, and fostering cultures of innovation.

This report examines the evolving collaboration between Chief Procurement Officers (CPOs) and Chief Information Officers (CIOs), as well as their respective departments. The findings reveal that while collaboration between procurement and information technology (IT) departments is generally effective, there are notable gaps in preparedness for advanced technologies like artificial intelligence (AI).

This report features insights from a discussion during a 2024 webinar between Cijo Joseph, Chief Technology and Digital Officer, and Shaun Carroll, Chief Procurement Officer, both from Mitie, a leading UK facilities management company. During the discussion, the leaders noted that Mitie’s data capabilities were made possible through a data lake approach and by their implementation of Coupa spend management software, which helped them eliminate silos and significantly improve decision-making.

This report presents the findings of the ProcureCon 2025 Chief Procurement Officer Survey, which gathered insights from 100 industry leaders across supply chain, procurement, and risk management roles. The survey reveals a shift in the strategic importance of Chief Procurement Officers (CPOs) within organizations, with 53% of respondents reporting that their CPOs play a more substantial role in high-level decision making. This represents a significant increase from last year’s study, in which only 46% of the respondents said the same. Inside, we'll delve into various aspects of the evolving CPO role, including strategic partnerships, technology initiatives, and future challenges, providing a comprehensive outlook on the changing landscape of procurement leadership.

Artificial intelligence has the potential to completely change how procurement teams operate, as it will enable them to streamline processes, remove manual tasks, and generate unprecedented intelligence about the supply chain. Nonetheless, many procurement leaders are still struggling to adopt and implement AI, while others are struggling to keep up with the rapidly maturing technology. This report will explore how effectively procurement teams are currently leveraging AI, as well as their plans for the technology in the future.

Mastercard and the BTN Group surveyed 400+ corporate travel decision-makers and frequent business travelers to understand how changing business priorities and traveler expectations are impacting corporate travel & expense policies. This report reveals key insights from the survey.