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Artificial intelligence has the potential to completely change how procurement teams operate, as it will enable them to streamline processes, remove manual tasks, and generate unprecedented intelligence about the supply chain. Nonetheless, many procurement leaders are still struggling to adopt and implement AI, while others are struggling to keep up with the rapidly maturing technology. This report will explore how effectively procurement teams are currently leveraging AI, as well as their plans for the technology in the future.

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Business travel has recovered more slowly than leisure travel in the post-pandemic economy. This pace of recovery is due, in part, to the risks companies undertake when sending their employees to far-off destinations. This study explores what steps organizations have taken to make their travel programs safer and more effective over the past year. It includes benchmarking information as well as key suggestions for how to manage business travel risks in the post-pandemic travel marketplace.

Procurement plays a key role in the organization’s sustainability strategy. But according to one 2021 study, only 35% of organizations have a sustainability policy that includes business travel. This report explores how procurement organizations are prioritizing sustainable business travel as part of their sustainability and ESG policies. It also provides readers with important benchmarking data, information about the current state of sustainability in the function, and insights from procurement leaders.

Travel remains an intrinsic element in commerce. The face-to-face exchanges inherent in a business meeting are not something that can be fully recreated via a Zoom call, however convenient that and other technologies may be. This report examines the maturity of the travel risk management programs within organizations that have dedicated business travel departments. It also explores the areas that are giving business travel leaders the most challenges in developing risk management programs, what tools or strategies they need to put into place to deliver on their travelers’ expectations, as well as their projections of how travel will continue to come back as part of their corporate strategies post-pandemic.