Procurement leaders are under intense pressure to move from AI talk to AI traction. The challenge is not interest or budget. The challenge is building a foundation that can actually support safe, scalable use. This webinar explored where AI sits in C-suite priorities, the specific pain points it can address end-to-end, and how SAP is embedding AI into procurement workflows. It also highlighted three often overlooked pillars of an AI foundation: business-grade data, robust governance, and change management. Together, they separate teams that experiment with AI from those that turn it into real outcomes.
The gap between AI ambition and execution has never been wider in procurement. Coupa's latest Clarity Report surveyed more than 600 finance, procurement, supply chain, and IT leaders across six industries and revealed a stark reality: while 86% believe AI is vital for survival, only 29% have a clear strategy to implement it. This disconnect means that despite increased budgets and growing pilot programs, many organizations are failing to move beyond experimentation into scaled, measurable impact. The research uncovers why this “conviction-execution chasm” exists and identifies three specific barriers that block ROI.
Procurement and supply chain leaders are entering 2026 in what GEP calls “the unknown": an environment where the headline macro indicators look calmer, but volatility is more frequent, more local, and more policy-driven. This report, based on a recent webinar by GEP and ProcureCon Insights, explores those questions through a macro lens and eight leadership themes, ranging from AI governance and culture to financial fluency, footprint strategy, and operational agility.
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Organizations across industries struggle with constant crises, bouncing from one disruption to the next without building sustainable resilience. Based on a recent ProcureCon Insights webinar, this report explores how procurement and supply chain leaders can break free from reactive cycles by aligning cross-functional teams around unified risk management goals, shared processes, and collaborative governance frameworks.
Procurement teams are embracing new technologies and artificial intelligence, but they still have a long way to go before reaching full maturity. Leaders feel satisfied with their core technology tools despite significant challenges, including limited budgets and a lack of strategic alignment within their organizations. The state of procurement over the next 12 months will be decided by stronger supplier relationships, innovative value-added practices, and the improvement of collaboration across functions.
A June, 2025 webinar by ProcureCon Insights explored five transformative strategies that procurement teams can implement to enhance user adoption and drive organizational value. The discussion revealed that the modern user experience must extend beyond traditional screen interfaces. Now, systems must also include seamless, intelligent workflows that guide users through complex procurement processes while reducing friction and increasing compliance. This paper provides five actionable insights from the event, which procurement and supply chain leaders can use in their own UX strategies.
Business travel has recovered more slowly than leisure travel in the post-pandemic economy. This pace of recovery is due, in part, to the risks companies undertake when sending their employees to far-off destinations. This study explores what steps organizations have taken to make their travel programs safer and more effective over the past year. It includes benchmarking information as well as key suggestions for how to manage business travel risks in the post-pandemic travel marketplace.
Procurement organizations face new challenges, where resilience requires balancing proactive risk management, stakeholder collaboration, and the adaptive use of technology. This report is based on a ProcureCon webinar that featured speakers from Avetta and Specialty Dental Brands. It explores how procurement teams can thrive by embedding change management into their DNA, redesigning risk frameworks, and fostering cultures of innovation.
Procurement plays a key role in the organization’s sustainability strategy. But according to one 2021 study, only 35% of organizations have a sustainability policy that includes business travel. This report explores how procurement organizations are prioritizing sustainable business travel as part of their sustainability and ESG policies. It also provides readers with important benchmarking data, information about the current state of sustainability in the function, and insights from procurement leaders.
This report examines the evolving collaboration between Chief Procurement Officers (CPOs) and Chief Information Officers (CIOs), as well as their respective departments. The findings reveal that while collaboration between procurement and information technology (IT) departments is generally effective, there are notable gaps in preparedness for advanced technologies like artificial intelligence (AI).
Travel remains an intrinsic element in commerce. The face-to-face exchanges inherent in a business meeting are not something that can be fully recreated via a Zoom call, however convenient that and other technologies may be. This report examines the maturity of the travel risk management programs within organizations that have dedicated business travel departments. It also explores the areas that are giving business travel leaders the most challenges in developing risk management programs, what tools or strategies they need to put into place to deliver on their travelers’ expectations, as well as their projections of how travel will continue to come back as part of their corporate strategies post-pandemic.
This report features insights from a discussion during a 2024 webinar between Cijo Joseph, Chief Technology and Digital Officer, and Shaun Carroll, Chief Procurement Officer, both from Mitie, a leading UK facilities management company. During the discussion, the leaders noted that Mitie’s data capabilities were made possible through a data lake approach and by their implementation of Coupa spend management software, which helped them eliminate silos and significantly improve decision-making.
This report presents the findings of the ProcureCon 2025 Chief Procurement Officer Survey, which gathered insights from 100 industry leaders across supply chain, procurement, and risk management roles. The survey reveals a shift in the strategic importance of Chief Procurement Officers (CPOs) within organizations, with 53% of respondents reporting that their CPOs play a more substantial role in high-level decision making. This represents a significant increase from last year’s study, in which only 46% of the respondents said the same. Inside, we'll delve into various aspects of the evolving CPO role, including strategic partnerships, technology initiatives, and future challenges, providing a comprehensive outlook on the changing landscape of procurement leadership.
Artificial intelligence has the potential to completely change how procurement teams operate, as it will enable them to streamline processes, remove manual tasks, and generate unprecedented intelligence about the supply chain. Nonetheless, many procurement leaders are still struggling to adopt and implement AI, while others are struggling to keep up with the rapidly maturing technology. This report will explore how effectively procurement teams are currently leveraging AI, as well as their plans for the technology in the future.