Fuel your morning with a stimulating mindshare designed to engage, enlighten, and evolve your thinking about one of the most critical pillars of travel management: policy. As traveler expectations shift, remote work blurs borders, and organizations demand more strategic value from travel programs, the traditional travel policy is being rewritten in real time. This highly interactive session brings together industry leaders, peers, and innovators to explore what's next. Together, we'll break down the do's and don'ts of next-generation policy design from flexibility and compliance to personalization and performance.

Topics:

• Risk -  Kevin Coffey, Travel Skills & Meeting Risk Trusted Advisor | People Risk Management Evangelizer
• AI, Your Policy & You -Karen Hutchings, Founder, Cobb & Hutch Consulting  
• Personalization vs. Compliance - Michelle Amos, Associate Director of Travel, Qualtrics 
• Policy as a Traveler Experience Tool - Terri Moreno, Senior Manager - Travel, Expense & Fleet, The Aspen Group 
• Policy That Wins Leadership Support – Lindsey Balram, Sr. Sales Director, Americas, FCM     

The future of travel programs will be won by those who master the art of alignment. Too often, data insights, traveler preferences, and corporate policies operate in silos leading to frustrated travelers, missed savings, and compliance gaps. This session brings together leading travel buyers and partners to unpack how to sync these three critical pillars into a seamless, high-performing program.

• Integrate Intelligence: Learn how best-in-class programs merge traveler data, spend analytics, and policy rules into one cohesive decision-making framework.
• Personalize Within Parameters: Discover strategies to tailor traveler experiences without sacrificing compliance or cost control.
• Policy That Evolves: Benchmark how peers are using data feedback loops to continually refine and modernize policies in real time. 

At its core, corporate travel isn’t just about policies, contracts, and KPIs it’s about people. From the traveler on the road balancing work and family, to the procurement leader fighting for stakeholder buy-in, to the supplier navigating complex partnerships the most impactful programs are built on trust, empathy, and authentic relationships. This session dives into how leading organizations are infusing humanity into their strategies to drive loyalty, influence behavior, and deliver real business outcomes.

• Discover how to reframe your travel program around traveler experience and well-being while still meeting business goals.
• Benchmark how top programs deepen collaboration with suppliers and internal stakeholders to unlock innovation and alignment.
• Learn how leading companies are using personalization, communication, and behavioral insights to boost compliance and satisfaction. 

The era of AI in travel isn’t coming, it’s already here. And by 2026, companies that haven’t embedded AI into their travel programs will be left behind. From hyper-personalized traveler experiences and predictive booking to real-time policy enforcement and smarter supplier negotiations, AI is rewriting the rules of how programs operate. This electrifying session pulls back the curtain on the most transformative applications of AI and shows you exactly how to harness them to elevate your travel strategy, slash costs, and future-proof your program.

• See powerful, real-world examples of how peers are using AI to drive automation, improve engagement, and deliver measurable ROI.
• Benchmark your organization’s AI maturity and discover what leading travel teams are doing differently.
• Leave with a clear roadmap of quick wins, practical tools, and strategic next steps to embed AI across sourcing, booking, compliance, and beyond. 

The rules of airline distribution are being rewritten. With NDC adoption accelerating, continuous pricing becoming the norm, and new players entering the market, travel buyers must rethink how they source, access, and manage content. This session brings together airlines, TMCs, platforms, and corporate travel leaders to explore how the distribution landscape is evolving and what it means for cost, policy, and traveler choice.

• Understand how NDC, direct connects, and emerging distribution models are transforming sourcing and booking strategies.
• Learn how to balance traveler choice with policy compliance and cost optimization as content becomes more fragmented.
• Discover how leading programs are leveraging data and partnerships to gain greater visibility, control, and negotiation power.