Chad Lemon

Director, Product Marketing BCD Travel

Monday, June 1, 2026

9:15 AM Panel: Data, Preference, Policy: The Ultimate Alignment Playbook

The future of travel programs will be won by those who master the art of alignment. Too often, data insights, traveler preferences, and corporate policies operate in silos leading to frustrated travelers, missed savings, and compliance gaps. This session brings together leading travel buyers and partners to unpack how to sync these three critical pillars into a seamless, high-performing program.

3 Actionable Benchmark Takeaways:

    • Integrate Intelligence: Learn how best-in-class programs merge traveler data, spend analytics, and policy rules into one cohesive decision-making framework.
    • Personalize Within Parameters: Discover strategies to tailor traveler experiences without sacrificing compliance or cost control.
    • Policy That Evolves: Benchmark how peers are using data feedback loops to continually refine and modernize policies in real time. 

    10:05 AM Panel: It's Just Not Business, It's Personal: Elevating the Human Side of Travel Programs

    At its core, corporate travel isn’t just about policies, contracts, and KPIs it’s about people. From the traveler on the road balancing work and family, to the procurement leader fighting for stakeholder buy-in, to the supplier navigating complex partnerships the most impactful programs are built on trust, empathy, and authentic relationships. This session dives into how leading organizations are infusing humanity into their strategies to drive loyalty, influence behavior, and deliver real business outcomes.

    3 Actionable Benchmark Takeaways:

      • Discover how to reframe your travel program around traveler experience and well-being while still meeting business goals.
      • Benchmark how top programs deepen collaboration with suppliers and internal stakeholders to unlock innovation and alignment.
      • Learn how leading companies are using personalization, communication, and behavioral insights to boost compliance and satisfaction. 

      2:10 PM Panel: AI or Die: The 70% Adoption Imperative Transforming Corporate Travel

      The era of AI in travel isn’t coming, it’s already here. And by 2026, companies that haven’t embedded AI into their travel programs will be left behind. From hyper-personalized traveler experiences and predictive booking to real-time policy enforcement and smarter supplier negotiations, AI is rewriting the rules of how programs operate. This electrifying session pulls back the curtain on the most transformative applications of AI and shows you exactly how to harness them to elevate your travel strategy, slash costs, and future-proof your program.

      Key Takeaways Include:

        • See powerful, real-world examples of how peers are using AI to drive automation, improve engagement, and deliver measurable ROI.
        • Benchmark your organization’s AI maturity and discover what leading travel teams are doing differently.
        • Leave with a clear roadmap of quick wins, practical tools, and strategic next steps to embed AI across sourcing, booking, compliance, and beyond. 

        Check out the incredible speaker line-up to see who will be joining Chad.

        Download The Latest Agenda