Travel procurement deals with one aspect that other procurement practitioners do not… Human emotion. Real people make real trips and deal with real consequences set forth in the company travel policy. Delays, cancellations, lousy meals, personal space, being away from home and family… are just a few road bumps that can turn a business trip into a living nightmare. This panel looks at how far your can go when sacrificing stakeholder experience versus cost.
•The politics behind where a traveler sits in order of importance
•Computing value and ROI in a happy traveler
•Quantifying value versus cost saving.
•Travelers unquenchable thirst for more
•POV: Millennials and Gen Z