Kathy Burdge | ProcureCon Travel

May 31, 2026

5:05 PM Keynote Panel: Five Years Later: What We've Learned, How We've Evolved, and Where Travel Goes Next

It’s been more than five years since the global travel industry was forced to stop, reset, and rebuild in the wake of COVID-19. In that time, business travel has been transformed, shaped by new workforce expectations, economic pressures, sustainability imperatives, and rapid advances in technology. As we stand on the other side of that disruption, now is the perfect moment to step back and take stock.

This powerful closing conversation will bring together industry leaders who have navigated every twist and turn of this unprecedented era. They will share the biggest lessons learned since 2020, the innovations that have redefined corporate travel, and the strategic shifts that will matter most in the next five years.

You Will Walk Away With:

A Strategic Retrospective: Gain a clear understanding of how corporate travel has evolved post-COVID — from policy and sourcing to technology, traveler experience, and supplier relationships.
Key Lessons and New Best Practices: Hear what worked, what didn’t, and how the industry’s collective learnings are shaping program design and decision-making today.
A Vision for the Future: Discover where travel is heading over the next five years and how you can position your organization to lead in the next chapter of business travel.