Michelle has been in the corporate travel industry for 13+ years. She has spent time on both the supplier and buyer side; she was a Program Manager at a TMC supporting their marquee accounts and then transitioned to becoming Smartsheet’s Global Travel Manager. Currently she is the Associate Director of Travel, Expense and Corporate Card at Qualtrics.
Michelle was originally hired as the Associate Director of Travel at Qualtrics and her responsibilities quickly expanded to encompass Expense and Card.
Michelle is very active with GBTA and is currently serving as the President of the Chapter President’s Council.
June 1, 2026
9:15 AM Panel: Data, Preference, Policy: The Ultimate Alignment Playbook
The future of travel programs will be won by those who master the art of alignment. Too often, data insights, traveler preferences, and corporate policies operate in silos leading to frustrated travelers, missed savings, and compliance gaps. This session brings together leading travel buyers and partners to unpack how to sync these three critical pillars into a seamless, high-performing program.
3 Actionable Benchmark Takeaways:
- Integrate Intelligence: Learn how best-in-class programs merge traveler data, spend analytics, and policy rules into one cohesive decision-making framework.
- Personalize Within Parameters: Discover strategies to tailor traveler experiences without sacrificing compliance or cost control.
- Policy That Evolves: Benchmark how peers are using data feedback loops to continually refine and modernize policies in real time.
Check out the incredible speaker line-up to see who will be joining Michelle.
Download The Latest Agenda