At its core, corporate travel isn’t just about policies, contracts, and KPIs it’s about people. From the traveler on the road balancing work and family, to the procurement leader fighting for stakeholder buy-in, to the supplier navigating complex partnerships the most impactful programs are built on trust, empathy, and authentic relationships. This session dives into how leading organizations are infusing humanity into their strategies to drive loyalty, influence behavior, and deliver real business outcomes.

• Discover how to reframe your travel program around traveler experience and well-being while still meeting business goals.
• Benchmark how top programs deepen collaboration with suppliers and internal stakeholders to unlock innovation and alignment.
• Learn how leading companies are using personalization, communication, and behavioral insights to boost compliance and satisfaction.