ProcureCon Travel 2019

May 14 - 15, 2019

Hilton Lake Las Vegas, Henderson, NV

Nathan Haydn-Myer


Head of Procurement Operations and Insights
VSP Global

DAY 2: Wednesday, May 15th, Tomorrow’s Business Traveler

Wednesday, May 15th, 2019


2:55 PM Presentation: Supplier Contract Performance Tracking

Service Level Agreements are used to monitor and manage relationships with TMC’s, travel suppliers and technology partners.  This allows buyers to set standard levels with their suppliers. But how is SLA’s actually measured to benefit travel procurement? Performance measurements are rarely outlined effectively with contacts. This session will discuss the best practices and how to demonstrate a programs value.

•Knowing the industry KPI
•Evaluating criteria and metrics
•Develop and execute
•Tracking SLA’s to contracts
•Data collection and employee surveys 


Check out the incredible speaker line-up to see who will be joining Nathan.

Download The Latest Agenda