Will Pinnell

As the corporate landscape evolves, business travelers expect flexibility while companies continue to strive for ROI and bottom-line savings that usually come with more restrictions. With more distribution channels available, content is more fragmented now than ever before. Insight into this has become a critical focus for todays and tomorrow’s travel leaders. Join this forward-thinking discussion on how leveraging these changing trends and insights can drive efficiency, elevate the traveler experience, and create cost-saving opportunities. Our expert panel will share strategies for travel leaders to lead this transformation and adapt to the ever-changing needs of the modern workforce.

You Will Walk Away With:

• Understand why integrating travel policies, distribution strategy, and understanding travel needs is essential for today’s travel leaders and how it can future-proof your program.
• Learn how this holistic approach enhances data visibility, supplier management, and negotiation power while ensuring compliance, risk management and reducing blind spend.
• Discover actionable steps to align internal teams and implement a unified program that meets the evolving demands of business travelers today and tomorrow.

As the corporate landscape evolves, the convergence of travel, mobility, and meetings & events has become a critical focus for today’s and tomorrow’s travel leaders. Join this forward-thinking discussion on how combining these traditionally separate programs can drive efficiency, elevate the traveler experience, and create cost-saving opportunities. Our expert panel will share strategies for travel leaders to lead this transformation and adapt to the ever-changing needs of the modern workforce.

You Will Walk Away With:

• Understand why integrating travel, mobility, and meetings is essential for today’s travel leaders and how it can future-proof your program.
• Learn how this holistic approach enhances data visibility, supplier management, and negotiation power while ensuring compliance and risk management.
• Discover actionable steps to align internal teams and implement a unified program that meets the evolving demands of today’s and tomorrow’s business travelers.

Every corporate travel program encounters moments where things don’t go as planned. Whether it’s a failed policy implementation, a misaligned vendor partnership, or unexpected travel disruptions, the key to success is in how you respond and recover. This panel brings together seasoned travel management professionals to share real-world stories of when their programs faced significant challenges—and how they turned it around. You’ll hear lessons learned, strategies for course correction, and advice for building resilience into your travel program.

Key Takeaways:

• Learning from Failure: Gain insights into how to recognize early warning signs when a travel initiative isn’t working and how to pivot quickly.
• Strategic Recovery: Discover strategies for managing vendor relationships, mitigating traveler dissatisfaction, and resolving operational hiccups when things go wrong.
• Building Resilience: Learn how to future-proof your travel program by creating contingency plans, improving risk management, and enhancing communication across teams