Jay Richmond

Jay is responsible for the retention, growth, and conversion of business travel agencies in North America. Jay’s deep and broad knowledge of both the industry’s operational challenges and emerging technology capabilities creates a consultative approach to the market whereby Amadeus solutions can empower agency strategy.

Before moving into this role in 2015, Jay was the head of corporate product and innovation, where he drove Amadeus’ product and platform strategy to help corporate customers increase revenue and boost profits through focused business solutions, innovation, development and technology-infused change. Prior to joining Amadeus, Jay held several senior leadership positions at a global TMC.